Every piece of Lily Designs London Jewellery bought directly from our website is covered by a 6 month warranty upon receipt of a valid proof of purchase. Solid Gold items are covered by a lifetime warranty. The very delicate nature of our items means that we sometimes do have faulty pieces.
Should this happen to you, please get in touch with us at firstname.lastname@example.org and include your order number, description and images of the faulty product.
We do offer a gold vermeil replating service for a small fee should your pieces loose their shine - please get in touch with email@example.com and we'll do the rest!